Equipment and costs
The base unit is the integral part of the system and all peripheral equipment. Sensors and detectors communicate to this device which in turn dials LinCare and opens a hands-free two-way communication between the client and one of the operators.
It uses an existing working outgoing telephone socket; any household phone can be plugged directly into the alarm unit and there is no need for a second line or a telephone line splitter.
All base units have standard safety features to maintain and warn the client of faults, including:
- Mains electric failure: whether accidentally unplugged or a power cut the alarmunit indicates to the client of the problemand sends a call to LinCare (every four hours) advising the operators of the situation. While this is happening the alarm unit will continue to work because of an internal battery, which usually lasts for several days.
- Telephone line faults: again whether accidentally unplugged, a phone off the hook or a fault from the telephone supplier, the alarm unit will alert the client to a loss of telephone service.
Basic Package
The ‘Basic Package’ - consists of a base unit, including pendant, and is the most popular of the rental choices currently available, this comes at a cost of:
Quaterly: £43.50*
Half yearly: £87*
Yearly: £174*
Or you can purchase this at a cost of £205*.
*these prices do not include VAT
Monitoring
The cost of monitoring by the control centre:
Yearly connection charge: £43*
*these prices do not include VAT
Additional equipment
We can also provide you with extra equipment to help protect you from other risks, you can find a list of dectors for various circumstances below. If you are interested in these addtional products please call us on 01522 544813 or email lincare@lincoln.gov.uk.
Detecting environmental risks
There are a number of detectors available, these are:
- Smoke detector
- Carbon monoxide detector
- Temperature extreme sensor
- Flood detector
- Natural gas detector
- Gas shut off valve*
All detectors provide reassurance by raising an alarm call to LinCare while also activating a local audible alarm. All detectors are wireless, using regular AA, AAA etc batteries and are designed to send an automatic ‘low battery’ alert both locally and to LinCare.
*Requires a 24 hour supporting agency or responder to attend when the alarm is activated.
Detecting personal risks
There are a number of detectors available, these are:
- Fall detector *
- Bed occupancy sensor *
- Enuresis sensor*
- Nocturnal epilepsy sensor *
- Pill dispenser *
All personal risk detectors provide reassurance by raising an alarm call to LinCare. All detectors are wireless and are deisgned to send an automatic ‘low battery’ alert to Lincare.
*Requires a 24 hour supporting agency or responder to attend when the alarm is activated.
Other products and services
- Big button telephone
- DDA pager solution
- Minuet watch
- GSM transceiver
- Bogus caller/panic button
- Safe socket
We strongly recommend that monthly tests of all the equipment installed shoud be carried out, simply activate the unit and advise the monitoring centre that the call is a test.
For full descriptions on the above products, you can download the LinCare control centre brochure at the bottom of the page.
Cooling off period
Clients are entitled to a 14 day period for non-urgent referrals and a 21 day period for urgent referrals. Termination is arranged by contacting LinCare either by pressing the pendant or red button, or by contacting the LinCare control centr, call 01522 544813 or emaillincare@lincoln.gov.uk.
If nothing is heard from the client within the cooling off period invoices will automatically be sent out and the minimum length of service (three months) will apply.
Termination
After the cooling off period termination of services requires one calendar month’s notice, depending on the circumstances. Once the notice of termination has been received by contacting the LinCare control centre, the information including the contact name and number of the client or advocate is passed to one of our installation teams who will arrange a convenient date and time to collect the equipment.
