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Council Services:

Benefits and money advice

Our dedicated team can help and advise on money and benefits issues.

You can see what type of benefits you might be entitled to by visiting:

How we can help

Benefits Advice Service

The Benefits Advice Service is a team of experienced advisors who give comprehensive and confidential advice on all social security benefits, Tax Credits, grants, loans and discretionary payments.

Help with claim forms

We can help you to get the correct claim form and, where necessary, guide you through completing it. The rules for claiming benefit require a fully completed claim form. If questions are not answered, or are answered incorrectly, you could lose some of your benefit. If you need help completing the application form you can contact us on 01522 873382 and we can make an appointment for you to come into City Hall where one of the team will complete the form for you, alternatively if you are unable to come to City Hall we can visit you in your own home.

Tell us

Have your circumstances changed?

Tell us if you have an increase in money coming in to your home, people moving in or out of your home, or an increase in savings and investments.

Let us know online

Welfare reform

Changes to the benefit system are coming, do you know how they affect you?

More information

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Last updated: 27 May 2015

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