If you think our decision is wrong
Use the pages below to find out what to do if you think our decision regarding your benefit application is wrong.
Receiving your benefit decision
Information about what you will receive when your claim is calculated.
Asking us to look at your decision again
How to ask for our decision to be looked at again for your benefit claim.
If you still think our decision is wrong
If you disagree with a decision we’ve made about you benefit, find out what to do here.
The decision review process
Find out more about how we review a benefits decision.
