FAQ

Is it important where my bin sticker is placed on the bin?

Yes. We require the sticker to be placed under the handles in the location indicated in the information sent to you when you opted into the scheme. This permits quick checking of stickers by our staff to ensure the scheme isn’t abused and ensures the stickers aren’t damaged by the lifting equipment. If the sticker isn’t correctly placed it is possible that the collection staff won’t see it, and your bin may not be emptied. If this occurs due to the sticker not being correctly positioned, we reserve the right not to return to any missed collections.