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Lincoln Transport Hub

Frequently asked questions

The information below includes diversions, alternative parking and changes to the bus station. 

Thank you for your patience and co-operation while we complete this vital scheme for Lincoln.

What is Lincoln Transport Hub and why are you doing it?

Lincoln Transport Hub is a £30 million scheme to demolish the city’s existing, outdated bus station and build a new, state-of-the-art facility. It will also involve the construction of a 1,000 space multi-storey car park, improvements to the train station forecourt, additional retail space and a 240-space cycle hub. A more pedestrian-friendly plaza area will also be created leading from the front of the railway station, connecting it to the new bus station and car park and into the city centre.

The project aims to address the need for a new bus station, additional car parking in the city centre, improved connections into and around the city and a more attractive and accessible gateway into Lincoln.


When will the work start?  

The existing bus station closed on 27 August 2016 and a temporary bus station begin operating in Tentercroft Street from Sunday 28 August 2016. To allow construction to take place Thornbridge and Sincil Street car parks, along with the NCP St Mary’s Street car park, closed in August 2016. 

Norman Street, Oxford Street and the Pelham Street underpass closed in September 2016.


When will the scheme be complete?

It is anticipated the scheme will take up to 18 months to deliver and the new facilities will be open by February 2018.


Who is involved?

The scheme will be delivered by City of Lincoln Council in partnership with the Department for Transport, the Greater Lincolnshire Local Enterprise Partnership (GLLEP), Lincolnshire Co-op and Network Rail, working with East Midlands Trains and Lincolnshire County Council.

The work will be carried out by Willmott Dixon Construction.


Will there be any archaeological excavations during the work? 

Yes –before the existing bus station was demolished archaeological excavations were carried out for around 10 weeks. 

East-West link road, Brayford Wharf East and High Street pedestrianisation

Please note: queries relating directly to the East-West link road, Brayford Wharf East and High Street pedestrianisation should be directed to Lincolnshire County Council;  www.lincolnshire.gov.uk


Which roads are closing?

To allow the safest and quickest construction Oxford Street, Norman Street and the Pelham Street underpass will remain closed for the duration of the work.

View a map showing road closures and diversions >


When will they reopen? 

The highway layout in this area will alter slightly as part of the scheme, and will reopen when the project is complete in February 2018.


Where is the diversion? 

The diversion for both north and southbound traffic on Broadgate and Pelham Bridge takes motorists along the East-West Link Road, along the Ropewalk, over University Bridge, and along Newland into Wigford Way.

View a map showing road closures and diversions >

Are there cycle lanes on the East West Link Road? 

While the East West Link Road itself does not have cycling lanes, cyclists are encouraged to use the much quieter Portland Street and Kesteven Street via Sincil Bank to link with the Water Railway and the existing provision alongside the Witham and Tritton Road. 

Where cyclists do use the East West Link Road, advanced stop lines have been provided at traffic signals and there is a new shared facility on the wide footways. Lincolnshire County Council is also trialling nearside mirrors at the junction to increase the ability of large vehicles to see cyclists.


How can I get to Washingborough/Heighington/Branston/Canwick and Sleaford from Tritton Road? 

Motorists driving from Tritton Road to the east of Lincoln can now use the East West Link Road.


Can I have hard copies of the diversion routes and bus timetables sent to me in the post or electronically? 

You can view a map showing road closures and diversions and  download bus timetables, or email communications@lincoln.gov.uk and we can arrange to email or post these to you. Not currently available but we will be doing so in due course.


Will the High Street between Tentercroft Street and St Mary’s Street still be open to vehicles during the works? 

The High Street between Tentercroft Street and St Mary’s Street closed permanently in August 2016 and is now a pedestrianised area. For more information on the High Street scheme please contact Lincolnshire County Council or go to www.lincolnshire.gov.uk/roadworks


Will Brayford Wharf East be one way once the works start? 

Brayford Wharf East was made one-way for northbound traffic only from 15 August 2016. The NCP High Street car park can still be accessed when travelling southbound on Wigford Way. For more information on the Brayford Wharf East scheme please contact Lincolnshire County Council or go to www.lincolnshire.gov.uk/roadworks 


 Will I still be able to access the railway station? How? 

 Yes - a one-way traffic system came into force in St Mary's Street from Wigford Way in May 2017. The station can be accessed from St Mary's Street travelling east-bound only.

There is no left hand turning out of the railway station due to the one-way traffic system - all traffic exiting the station must turn right, toward Broadgate.

Pedestrian access will be unaffected - signage is in place to guide pedestrians while work is carried out on the station forecourt.

Temporary taxi ranks are in place along St Mary’s Street (north) outside the Barbican Hotel as well as on Wigford Way and at St Swithins Square.

How will coaches be affected?

There is a temporary coach drop off point outside the Barbican, which is also used for rail replacement bus services.

What’s happening to the existing bus station? 

The existing bus station closed in August 2016, when a temporary bus station began operating from Tentercroft Street.

How can I get to the temporary bus station? 

The temporary bus station can be accessed from the East West Link Road.

What are the opening hours of the temporary bus station? Have timetables been affected? 

Check www.stagecoachbus.com and refer to individual bus operators for up-to-date timetables, or go to www.lincsbus.info, where you can find routes and times for all bus operators.

Is there a shuttle bus from the temporary bus station to take me into the city? 

There isn’t a shuttle bus, but you can stay on the bus until it reaches the city centre stop or take one of the services below at no extra cost. Temporary bus stops will be situated in Melville Street. Alternatively, it is a short walk from the temporary bus station up High Street to the city centre.

Stagecoach has introduced a new ticket offer ‘one stop bus hop.’ When you arrive in Tentercroft Street bus station, you can hop straight on to services 7, 8, 17 or 18 leaving from stand G, and travel to Broadgate for no extra charge. Simply show the bus driver the single or return ticket you have already purchased within one hour. There is a bus stop where you can hop off at the entrance to the old bus station site on Broadgate.

PC Coaches also offer a similar service.

How do I use a connecting bus service into the city centre?

Connecting service passengers should stay on the bus when it stops at the drop-off point in the temporary bus station. They can then leave the bus when it drives round to the bus stand and get on to the connecting service.

For passengers who are coming from the south and east of Lincoln who wish to access the city centre north of the railway, a temporary bus drop off and pick up point has been created on Melville Street at what was the entrance of the old bus station, enabling access past Shopmobility/Dial-A-Ride and the back of the Co-op store into Sincil Street.

Passengers who wish to use this temporary bus stop would need to stay on their bus until it arrives at the temporary bus station stand and then transfer free of charge to a north-bound bus service. Simply show the bus driver your bus pass or the single/return ticket you have already purchased within one hour.

PC Coaches offers a similar service.

How will the PC Coaches of Lincoln services currently departing from St. Mary’s Street be affected?

With the exception of the Walk & Ride service, all services will migrate to the temporary bus station.  

Passengers travelling from the south of the city will be able to transfer onto a second PC Coaches of Lincoln service from the temporary bus station at Tentercroft Street to a central drop off point if this is more convenient for them.

Departure times from the temporary bus station on Tentercroft Street will remain unchanged from the existing timetables. 

Which car parks are closing, and when?

To allow the construction work to take place, Thornbridge Car Park, Sincil Street Car Park and the NCP St Mary’s Street Street Car Park closed in August 2016. A large number of spaces have also been temporarily lost from Tentercroft Street Car Park due to the location of the temporary bus station. 

Will there be any public car parking in Tentercroft Street during the works? 

Yes – a limited number of spaces are available in Tentercroft Street, although the majority of the site is being used by the temporary bus station

How can I access the car parking at Tentercroft Street? 

You can access this via the East-West Link Road

Where are the alternative car parking locations? Siemens has opened its staff car park in Waterside North to the public at weekends and bank holidays, providing an extra 200 spaces. You can see details of alternative car parking in the city centre here (link to map). For more information on car parks in the city go to www.lincoln.gov.uk/parking.

What provisions are there for disabled parking in the city centre? 

Disabled parking is available in Waterside South, Waterside North and Free School Lane (in front of the library).

Blue badge holders can park for free and without time limit, unless signs say otherwise. Please remember you must display your blue badge.

Are there any changes that pedestrians should know about?

The blue bridge over the railway lines will remain in use and pedestrian access along Oxford Street, St Mary’s Street and Sincil Street will be maintained. Norman Street footpath will not be accessible with pedestrian access to Sincil Street being provided further north along Waterside South.

Where can I get a taxi? 

While work is carried out on the railway station forecourt, temporary taxi ranks are operating from St Mary’s Street (north) outside the Barbican Hotel as well as on Wigford Way and at St Swithin's Square.

Will my refuse collections be affected? 

No residential bin collections will be affected. Businesses whose collections will be affected have been informed separately.

Will businesses be open?

Businesses will be open as usual for the duration of the works.

Application for planning permission for the hub

Reference No: 2015/0498/F

This application for planning permission related to the site bounded by Tentercroft Street and the southern boundary of the railway station to the south, Melville Street and Pelham Bridge to the east, St. Mary’s Street, Norman Street and the existing Lincoln City Bus Station to the north and High Street and Sincil Street to the west.

The application proposes the erection of a new bus station; multi storey public car park; new pedestrian footbridge over the railway connecting the areas north and south of the railway station as well as the platforms; surface car parking; two four storey buildings comprising: Block A, ground floor retailing with residential apartments over; Block B, offices; revised layout of roads and accesses; landscaping of the public realm and this development would follow the demolition of the existing bus station buildings, the existing pedestrian footbridge between St. Mary’s Street and the Tentercroft Street car park, the single storey railway station store and the existing station footbridge connecting the platforms within the railway station.

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Mandatory field

Questions about the Transport Hub?
If you can't find the information you are looking for regarding the Transport Hub scheme you can fill in this form and we will get in touch.

Sponsors of this project


City of Lincoln Council Logo Colour
Greater Lincolnshire Local Enterprise Partnership
East Midlands Trains
Department for Transport
Lincolnshire County Council
Lincolnshire Coop
Network Rail