Council Tax and Housing Support
Please be aware that if you call the City of Lincoln Council, you will encounter significant delays in getting through to our team.
Please only contact us by telephone if it is absolutely essential or an emergency.
Housing Benefit Support
If you need to contact the Benefits department please e-mail benefits@lincoln.gov.uk
Council Tax Forms - Do It Online
Below is a list of online Council Tax forms that you can use to let the Council know about changes in your personal circumstances or to apply for Council Tax discounts.
Please note that some of these forms are still in beta test mode and have been fast-tracked to help deal with the consequences of Covid-19.
Make a Payment
You can use this service to make an online payment for your Council Tax.
Start your Payment >
Report a Move
You can use this service to tell us that someone has:
- Moved into the area
- Moved out of the area
- Moved within the area
Report a change in the people who live with you
You can use this service to tell us that someone has:
- Joined your household
- Left your household
Forms for Landlords
You can use this service to report tenants that are moving in or out of the property
You can use this service to tell us that your tenants are students
Make a Claim for Council Tax Support
You can use this service to make a claim for support with paying your Council Tax
Direct Debits
You can use this service to setup a direct debit
You can use this service to change or amend an existing direct debit
Apply for a Council Tax discount or an exemption from paying Council Tax
The discounts and exemptions for which you can apply online are:
- Single Occupancy Discount
- Severe Mental Impairment Disregard/Exemption
- Student Disregard/Exemption
- Apprentice Disregard
- Carers Disregard
- Property undergoing major repair to make it habitable or structural alteration
Other Changes or Actions
To report a change in your name or contact details
If you need to contact us about your Council Tax Enquiry
Please contact us using our online form.
- Please be sure to include your name, address and account number in the message
- If you are calling to report a change in your circumstances, there are a number of electronic forms available for you to do this on the Council’s website.
Please check this page for further updates, guidance and information as it becomes available.