Covid-19: Latest Updates

Befriending Service

During lockdown City of Lincoln Council offered a befriending service.  This was a telephone-based service, staffed by our employees, and supported those who were isolating to feel more socially connected.

Our service provided friendly conversation to pre-identified vulnerable people that were experiencing reduced social interactions during self-isolation, but also anyone who felt that they would benefit from regular light-hearted chats.

At the height of the pandemic, staff from City of Lincoln Council were regularly speaking to over 450 people on at least a weekly basis.

As restrictions continued to be eased in July, and our staff moved back into their regular roles, those receiving calls were asked if they wished to continue to receive support. Those that did are now receiving support from the following organisations:

We are extremely proud of the support that we were able to offer vulnerable members of our community during this difficult time. We have produced an evaluation report that outlines the key successes of the Befriending Service.

Our Befriending Service >

If you have any further questions about our befriending service, please contact Paul Carrick (Neighbourhood Manager - Sincil Bank) on 01522 510 157.