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Planned improvements to your home

We may undertake a number of improvements or servicing to your home, such as replacement bathrooms, replacement boilers,  smoke alarm testing and exterior painting.

When will they happen?

We will contact you in advance to let you know if we are intending on doing works to your home. 

If we need to undertake any planned improvements this year we will send you a letter at the beginning of the financial year (around April). 

If we need to undertake any servicing or inspection work to your home we will contact you to let you know when we will be visiting to do these.      

Types of improvements and maintenance:

Our programme of planned improvements ensure that your home is kept in a good condition and that it meets the decent homes standard.

Improvements could include:

  • Replacement kitchen
  • Replacement bathroom

  • Replacement windows

  • Electrical improvements

  • Heating system upgrades 

  • Replacement boilers

  • Replacement roof coverings

  • Replacement external doors to the property or communal entrance 

  • Environmental and communal improvements

Planned maintenance is work that we undertake to maintain the overall condition of our properties.  

This normally takes place every seven years and includes:

  • External redecoration of your home or block of flats

  • Internal decoration of communal areas, such as stairwells and entrance halls

We do not paint the inside of your home.

Planned servicing is work that we carry out to maintain appliances and equipment in your home.

Planned servicing includes:

  • Gas, oil and solid fuel and biomass system servicing
  • Smoke and carbon monoxide detector inspection and testing

  • Electrical testing

  • Lift servicing (where applicable)

  • Alarm systems (where applicable)

  • Access control systems

  • Statutory health and safety inspections

We take our legal responsibilities for safety seriously and all work is carried out by registered and approved engineers. It is a condition of your tenancy agreement that you allow us into your home for safety inspections.

The Housing Revenue Account business plan will over the next 10 years (2016-2025) see funding made available for programmes of planned works to meet the enhanced Lincoln Property Standard.

At the beginning of each financial year you will be notified by letter if your property has been included within the Lincoln Standard programme of work for that year.

The Lincoln Property Standard programme includes:

Within the home:

  • Heating systems: All properties will have a central heating system that is modern and cost effective to use and the boiler will be no more than 15 years old

  • Insulation: Where suitable all properties will have cavity fill and loft insulation to the 2015 building regulations

  • Electrical wiring: All properties will undergo at least a five yearly testing regime and wiring systems will be upgraded in line with testing recommendations

  • Kitchens: All properties will have kitchen units which at the time of letting are clean and serviceable i.e. all door frontages match and close correctly and worktop surfaces are not extremely scored or marked. Kitchens will be no more than 20 years old unless they are in very good condition

  • Bathroom: All properties will have either a full shower compartment or bath with over bath shower. Bathrooms will be no more than 30 years old unless it is in very good condition

  • Sheltered Housing: will have non slip flooring in the kitchen and bathroom areas

  • Sheltered Housing: will have lever taps fitted as standard to the kitchen sink, bathroom basin and bath.

External to home

  • Roofs: Will be no more than 60 years old unless in very good condition.

  • Fencing and walls providing separation to and around public areas will be maintained in good condition

  • Drying area: All properties with a designated garden area for your sole use will include a line path and washing line or path to a rotary dryer

  • Communal areas: around flats and other grouped residence will be well maintained, free from graffiti, safe and pleasant to use. Internal stairwells will be clean, well decorated and lit

  • Sheltered Housing: will have a handrail installed beside the main access to the property where the gradient exceeds 1:20

  • Garage sites: Will be well maintained, provide modern parking facilities and be safe to use.