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Caretaking service for council flats

We employ a caretaking team consisting of mobile caretakers and multi-storey caretakers who ensure that all our communal areas in and around our flat blocks are clean, safe and secure.

Our mobile caretakers will aim to visit your block once every six weeks. They will leave internal entrances, stairways and passageways clean. The external cleaning will involve sweeping the drying areas, pathways and dustbin compounds. The team will also report any repairs that may be needed to any internal or external area.

Our multi-storey caretakers will aim to provide a daily presence within each of our three tower blocks, ensuring that daily inspections are carried out to maintain the cleanliness, safety and security. They will clean all internal and external communal areas including lifts, stairwells, corridors, parking areas, shed areas, etc. The team will also report any repairs that may be needed to any internal or external area.

The standard that you can expect

The caretaking team will ensure that after each visit to your block of flats, the common parts have been left in the following condition, which we regard as the minimum standard:

Lights

  • All light fittings will be working, unless there is a fault, which the caretaker will report
  • All light switches will work and will be clean. If there is a fault the caretaker will report it

Floors

  • All floors will be clean and clear of litter and dirt, and will be left in a sanitary condition

Stairs

  • All steps will be clean clear of litter and dirt, and will be left in a sanitary condition. Handrails will be clean

Walls

  • All walls will be cobweb free and, any light graffiti will be removed. In some cases if may be necessary to order special cleaning, or some decoration in an affected area

Ceilings

  • All walls will be cobweb free and, any light graffiti will be removed. In some cases if may be necessary to order special cleaning, or some decoration in an affected area

Lifts

  • All lifts will be clean and clear of litter and dirt, and will be left in a sanitary condition and any light graffiti will be removed. Floors will be mopped and disinfected

Internal and external doors

  • Door surfaces will be clean and free of grease, grime and marks. Any glass will be clean, safe and secure

Window frames

  • The internal surfaces of window frames and sills will be clean and clear of litter and dirt

Internal and external dustbin areas

  • All floors will be clean and clear of litter and dirt, and will be mopped and disinfected

Drying areas

  • Surfaces will be clear of any litter and be swept or blown clear. With regular spraying, they will be kept as free from weeds and moss as possible

Footpaths

  • Surfaces will be clear of any litter and be swept or blown clear. With regular spraying, they will be kept as free from weeds and moss as possible.

Health and safety

  • A health and safety inspection will be carried out. The caretaking team will report and defects to any common parts that may make the area unsafe

You can find all of this information and more in our Caretaking Service booklet.