Your Home

Housing for older or disabled tenants

Adapting your home

Aids and adaptations are provided for our tenants, or members of their family, who are disabled and require adaptations to help them live independently and to facilitate easy access into and around their homes. There is no cost for any of the work carried out.

We are required to consult the Occupational Therapy Service dealing with the Lincoln area to make recommendations for work required to ensure this meets all the tenant’s needs. The Occupational Therapy Service will also assess the degree of priority the work should be given.

You will need to make contact with the Occupational Therapy Service directly or via your Doctor.  If the Occupational Therapy Service have confirmed that they have sent us a referrral for adaptations to your home and you require an update on the progress of this you can contact our Customer Services team

They will need to know some personal details and may need to make assessments based on where you live and your circumstances.

We must be satisfied that the work we are being asked to carry out is reasonable and practical.

Adaptations to your home are deemed as being major or minor in nature.

Major adaptation work includes:

  • Ramps

  • Stairlifts

  • Ceiling track hoists 

  • Low level access showers (wet room) and over bath showers

  • Property alterations, for example to widen doorways and alterations to kitchens

  • Extensions to the family home

  • Vehicle hard-standing and dropped kerbs

Minor adaptation work includes:

  • Grab handles - internal and external 

  • Grab rails - near baths, showers and toilets 

  • Railings along ramps and paths

  • Concrete half steps at front and rear doors

  • Lever taps to sinks and baths

  • Fitting of key safes 

Listed below are some situations and conditions where there may be a greater urgency to carry out adaptations.

  • Where carers are considered to be at unacceptable high risk of injury or psychological harm as a consequence

  • Where there is a proven danger to the disabled persons health, safety or welfare and as a consequence of burns, for example, and speedy intervention is required to reduce the risk

  • Where the disabled person has a rapidly deteriorating condition and there is an urgent need for adaptations

  • Where the disabled person has an urgent need to access essential facilities for medical reasons

  • Sheltered housing schemes are managed separately from the rest of the housing stock and Wardens are advised of referrals

  • We may at times be dealing with a large number of referral requests and that priorities may have to be made regarding referrals received in date order.

Work that will not be undertaken by ourselves:

  • We will not provide storage facilities, additional power supplies or access provision to council buildings for scooters

  • Ramping to a council property is restricted to either front or back doors (not both)

The garden service

We offer a free garden service to our tenants who are 65 or over and to tenants of any age who are unable to cut their grass or hedge due to physical disability or frailty. Tenants must also have:

  • No able bodied person living within the household
  • No practical support from any other active family member who lives locally

Hedge cutting

These cuts take place three times a year only, once in February/March, once in June/July and once in October/November. Cuttings will be cleared away.

Grass cutting

Grass will be cut eight times a year between March and November, including one clearance of all cuttings in May. The number and the frequency of cuts each year will depend on weather conditions. If it is dry and hot, the grass will not grow as quickly as in wet weather. The grass cuttings will be blown or swept from any footpath but will not be collected, other than in May.

Apply online

You can apply online for this service today, our officers will then be in touch for further details and arrangements. You can also apply on behalf of someone else.

Apply for help with your garden