Business and Administration Levels 2 and 3
A great introduction to administration that provides the foundations (at level 2) and more advanced skills (at level 3) to working in an office environment. Qualified learners often find progression into job roles such as Office Junior, Administrative Support/Assistant/Receptionist. The great thing about the Business and Administration NVQ is the transferable skills you’ll learn; with this qualification you have the basic skills to work in any office environment.
During your qualification you will have an individual assessor assigned to you and a choice of units provided; the work is assessed via observations, professional discussions, oral questioning and written questions.
Customer Services Level 2 and 3
Aimed at individuals with little or no previous experience of a customer services environment (level 2) but with a desire to work with and help the public in a very busy people facing environment as well as those with more experience (at level 3). This is a great introduction to customer services and provides the foundations for progression into job roles such as junior receptionist, switchboard operator or junior customer service assistant. The great thing about this scheme is the transferable skills you’ll learn; with this qualification you have the basic skills to work in any busy customer service environment.
An individual assessor is assigned to you and a choice of units provided; the work is assessed via observations, professional discussions, oral questioning and written questions.
Team Leading and Management
For those with more experience of working in a managerial or team leading role we also offer NVQ’s in these areas. For more information on our team leading and management qualifications please contact us directly.
Apprenticeships in Painting and decorating, electrical, plastering, plumbing and joinery are also available with the City of Lincoln Council. For more information on these visit our Craft Apprenticeship page or call 01522 873437.