Francesca Clayson is our apprentice in the Central Tenancy Management Team.
Hi Fran, could you tell us how long have you been working at the council?
I have been working for the council since July 2016.
What made you apply for an apprenticeship?
I knew I didn’t want to go to sixth-form as I didn’t really enjoy school and doing exams. I wanted to get into the working world and gain valuable experience.
What do you think you have got out of your apprenticeship so far?
I feel that I have gained a lot of experience as I deal with the public on a day to day basis. I feel as if my job role has made me more of a confident person.
I have also met a lot of new people, and been out to see resident’s in their homes. I wouldn’t have done that at sixth-form or college.
Any new skills that you’ve developed since July?
The skills I have developed is probably being able to communicate over the phone to tenants in a professional manner as before my apprenticeship I never had to do this. Also, having to confidence to speak to the public on a day to day basis.
Would you recommend the Council’s apprenticeship scheme to others?
I would recommend the council's apprenticeship scheme to anyone!
Would you ever consider doing a higher/degree level apprenticeship?
I would consider this as qualifications like this look very good on your CV.