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Asking us to look at your decision again

If you disagree with a decision that we have made about your benefit you can ask us to look at our decision again. You must write to us within one month of the date of our decision and tell us what you disagree with and your reasons why. You should give us as much detail as possible and send us any evidence to support your request if necessary.

You can write to us at City of Lincoln and North Kesteven District Council Shared Services, Revenues and Benefits Office, PO Box 1257, Lincoln, LN5 5PQ.

If we need any further information or evidence from you then we will contact you.

If it has been over one month since we made the decision that you disagree with then you may still be able to ask us to look at it again. You can request a review of a decision for up to thirteen months after it was made, however you must be able to show that you have a good reason for failing to make your request within one month.

For example:

  • You were in hospital
  • You were not aware of a material fact at the time the decision was made

This is not an exhaustive list and all circumstances will be considered, however you must provide evidence of the reason why your request was delayed.

Contacts

Benefits Team

City Hall

Beaumont Fee

Lincoln

Lincolnshire

LN1 1DD

Tel: 01522 873355

Email:  benefits@lincoln.gov.uk

If you can't find what you're looking for visit our contact us page for a number of options which may help.