You can use this service to request a refund on your Council Tax if you believe you have overpaid.
If you are still making payments to us
We will reduce your scheduled payments by the amount that you have overpaid. If you still think the payments are wrong you should contact us online.
If you are no longer making payments to us
If you have moved away from the area, or your property has become exempt and you are no longer making payments to us we will refund you the amount that you have overpaid.
We will send you a bill which indicates the amount you are in credit and then repay by bank transfer.
Before you start
To use this service you will need:
- Proof of identification - a scanned image of your passport, driving licence, birth certificate or a bank statement (must match the bank account that is associated with you Council Tax account)
- Your Council Tax account number - this is a 9 digit number that you can find on your bill
- Your bank account details
- For joint accounts we can only refund to a joint bank account or we will require proof of written permission from the other taxpayer