City of Lincoln Council

City Hall

Contact us

Where possible we encourage you to use online contact forms. However, If you cannot find the information you need on our website:

City Hall Opening Hours

We are open for appointments only. Please call us on 01522 881 188 to book an appointment.

Day Opening Times
Monday Booked appointments only 10am to 2pm
Tuesday Booked appointments only 10am to 2pm
Wednesday Booked appointments only 10am to 2pm
Thursday Booked appointments only 10am to 2pm
Friday City Hall is closed to the public until further notice

Covid-19 Safety Protocols

  • Strict social distancing measures will be put in place 
  • Appointments will be staggered to reduce footfall 
  • Staff will be located by the entrance to ensure no one enters without an appointment or before their scheduled time
  • Staff will offer guidance on how to request an appointment
  • Learn more about how we are protecting our customers

Customer Services Telephone Opening Hours

Day Opening Times
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 4:30pm
Thursday 10am to 5pm
Friday 9am to 4:30pm

Bank Holidays

Please note that we are closed on the following dates: 

  • Monday 27 December 2021 - Christmas Day (substitute day)
  • Tuesday 28 December 2021 - Boxing Day (substitute day)

Council House Repairs

You can report a repair for your council home online. Please read our latest repair information during the Covid-19 pandemic.