Please only contact us by telephone if it is absolutely essential.

Please be aware that if you call City of Lincoln Council, you will encounter significant delays in getting through to our team.

Housing Benefit

If you need to contact the Benefits department please use e-mail.  You can e-mail us at

Council Tax Support

You can e-mail your enquiry to

Please be sure to include your name, address and account number in the message. 

If you are calling to report a change in your circumstances, there are a number of electronic forms available for you to do this on the Council’s website.

Page navigation