Information on Council Tax

Council Tax Bill Details

NEW:  My Account

View your council tax account online and activate paperless billing. Register at  Your online Key for first-time sign-up is on the front of your bill

Ways to pay

Set up a Direct Debit

To arrange a Direct Debit over the telephone call: 01522 873355.

Pay on our website 

By telephone
Please call our 24 hour automated payment line on (01522) 873666 and follow the instructions.

You can pay by BACS through your Bank or Building Society, by either going to your branch or via your online banking. Simply quote your Council Tax reference number as shown on your bill and the City of Lincoln Council’s bank account details, which are: 

  • Bank account name: City of Lincoln Receipts a/c
  • Bank sort code:  30-95-05 Bank account number: 00214663

At the Post Office
Take your payment card and hand it over at any Post Office along with your payment.

Please note: We no longer accept payments by cash or cheques at City Hall


Data Matching
This authority is under a duty to protect the public funds it administers, and to this end may use the information you provide for council tax purposes for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes as well as other organisations including private sector companies if the law allows this.
We also share data with the ONS for statistical and census purposes. For further details

12 monthly instalments
If you pay by direct debit, you can request to pay over 12 instalments at  If you do not pay by direct debit or if you do not have access to the internet and wish to pay over 12 months please call the Council on the number shown on the front of this bill to let us know. To benefit from 12-monthly instalments the Council needs to process your request by 15th April for a direct debit instalment or 30th April for a non-direct debit payment.

Adult Social Care
For adult social care authorities, council tax demand notices show two percentage changes, one for the part of the overall change attributable to the adult social care precept, and one for the part attributable to general expenditure.

Explanatory notes

The list of dwellings eligible for Council Tax and their bands is maintained by the Valuation Office Agency (VOA). The VOA values properties at the value they could have realised if sold on the open market in April 1991. To dispute a dwelling’s listing please visit

Properties can be exempted from Council Tax or the charge reduced under certain circumstances, for example being occupied by one person, a disabled person or students. Your charge may also be reduced via application given your financial benefit circumstances. The Council also has the discretionary power to reduce a charge in exceptional circumstances.  Annexes occupied by family members may also be entitled to a discount.  There is an exceptional hardship fund for those who need help paying their council tax. This fund is to help in cases of extreme hardship only.

A reduction may be applicable where a dwelling is the home of at least one disabled person who requires and has access to either an extra bathroom, kitchen or other room for the disabled person and/or extra space inside the property for the use of a wheelchair.

You may appeal a decision by the Council to find you liable for Council Tax or refuse to award you a discount or an exemption. You should do so in writing (email is acceptable) to the contact details on the front of this bill.

You can obtain more information in the Council Tax leaflet which can be downloaded from A paper copy of this information is available on request and will be posted out to you free of charge. The City of Lincoln Council, as the billing authority for your area, is the authority to which you pay your Council Tax. Our address is shown on the front of this bill.

For Universal Credit Advice

For Benefit enquiries call us on (01522) 873355.

For Benefits Advice call us on (01522) 873382.