About the Lincoln Visitor Information Centre

Lincoln Visitor Information Centre, Bailgate, Lincoln

Our team is here to help give you a warm welcome to the fine City of Lincoln and to share their knowledge of attractions, travel information, money saving offers and answer any questions.

We are a friendly and knowledgeable team that promotes Lincoln and surrounding areas as a place to visit.

You can also browse the free promotional guides and literature for the city and other areas.

Our Services 

  • Free customer enquiry service 7 days a week in person, by phone and by email 
  • Local and national visitor guides available within the centre  
  • Maps for the city, cycling and walking information  
  • What’s on information 
  • Lincoln gifts and souvenirs for sale, some of which made in Lincoln or the surrounding area 
  • Accommodation advice 
  • Local event and attraction entry tickets 

Gift Shop

The Gift shop is well stocked with local and national gifts, ideal for a keepsake and memento of your visit.   

We sell a large range of gifts and souvenirs, local tasty treats, guidebooks and maps. Many goods are sourced from local suppliers in Lincoln and from across Lincolnshire.  

Cash and contactless card payments are accepted. 

Where are we?

Located in the beautiful Cathedral Quarter, the Visitor Information centre is ideally situated between Lincoln Cathedral and Lincoln Castle. Just steps away from car parks, coach drop off points and bus stops, we are easy to get to and in the heart of independent shopping and eateries.

We are in the easy to spot being a black and white Tudor building - Leigh Pemberton House, an attraction in itself!

Come in and view the stunning original historic timbers built in 1543 during the reign of Henry VIII!  

Who manages us?

We are managed by the City of Lincoln Council.


Who do we work with?

Key city centre stakeholders: The Destination Management Organisation, Visit Lincoln; the Business Improvement Group and many other organisations across the public and private sector.   

We hope you enjoy browsing our website and please get in touch if you need any support.