Access Statement

4. Visitor Information Centre


All staff have completed World Host training and are on hand at all times should you require any assistance.

Assistance Dogs

  • All dogs are welcome inside the Information Centre
  • A water bowl for dogs is available on request
  • The nearest green area is on the East Green at the rear of the Cathedral; dog waste bins are situated at points around the Cathedral and Bailgate
  • Internally the Visitor Information Centre is accessible with two steps to an upper floor level
  • The steps have a height of 150mm and 130mm. A grab rail is positioned for assistance by these steps.

Hearing Loop

A hearing loop is installed at the customer adviser desk by the till point, denoted by signage.