Refund my payment please
If you need a refund for a payment made to City of Lincoln Council, please contact us first, we can help you to resolve the problem.
Do not worry what the reason is, wrong card, already made a payment, changed your mind. We are here to help you with this.
Telephone customer services on 01522 881 188 or email bankingteam@lincoln.gov.uk
We can refund your money back to you quicker than your bank.
Customer services opening hours