Card Payment Refunds

Refund my payment please

If you need a refund for a payment made to City of Lincoln Council, please contact us first, we can help you to resolve the problem. 

Do not worry what the reason is, wrong card, already made a payment, changed your mind.  We are here to help you with this.

Telephone customer services on 01522 881 188 or email

We can refund your money back to you quicker than your bank.

Customer services opening hours