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Food Hygiene Rating Scheme 'Right to reply'

You can use this service to provide constructive feedback in response to your Food Hygiene Rating.

As the food business operator of the establishment you have a 'right to reply' in respect of the food hygiene rating awarded following your inspection.

The purpose is to enable you to give an explanation of subsequent actions that have been taken to make the required improvements as detailed in the inspection letter, or to explain mitigation for the circumstances at the time of the inspection.

Please note this is not an opportunity for making complaints or for criticising the scheme or the food safety officer.

If you wish to use this 'right to reply service' select the green 'start your request' button below.

Before you Start

To use this service you will need:

  • Business details
  • Date of previous inspection
  • Previous Food Hygiene Rating given
  • Details of actions you have taken since the last inspection

Start your request