You can use this service to report a non-emergency repair for your council home
Before you start
This service can only be used to request one repair at a time to a council property.
If you own the property, please see our leaseholder contact details page
If you suspect you have a gas leak, you must report it immediately to the Gas Emergency Service on 0800 111 999 or via textphone (minicom) on 0800 371 787
You can also report a repair by calling us on 01522 873 333
When you book a non-emergency repair, you will be offered the next available date for a contractor working in your area. For further information, please see our scheduled repairs pages.
Please do not use this service to book a plastering repair
My repair is not an option in the list?
Please be aware this new form is still in beta testing. This means that some repair options are currently missing.
For example:
- Chasing up repairs
- Booked repairs
- External work i.e., Fencing, Windows, Guttering
- Plastering
If your issue or query isn't included in the list of available repairs, such as the examples given above, you can report it here.