You can use this service to make a subject access request to the City of Lincoln Council
Before you start
To use this service, you will need:
- Your name and address
- Proof of your identity
- Full details of your request and the information you require (if you provide the subject matter and relevant time periods, we may be able to provide the information to you more quickly)
Start your subject access request
You have data rights relating to your personal data as follows:
- To access your data – receive copies
- To be informed of how we use your data
(Read how we use your personal data in our privacy notice and how we comply with the data protection legislation in our Data Protection Policy) - To have your data corrected if incorrect
- To have your data deleted in certain circumstances
- To stop your data being used for a period of time in certain circumstances
- To transfer your data in certain circumstances
- To object to the use of your data in certain circumstances
- To ask for a human to make a decision, where decisions have been made solely by computers
Please note that not all rights will be available as this depends on the legal reason for which we are using your personal data.
The ‘right to deletion’ will not apply to your personal data which is current and relates to council services or legal and enforcement matters. For example, this right does not apply to council tax and benefit records, which we are still required by law to retain.
Using AI to help draft information requests?
AI tools can be helpful, but they can also introduce errors or create overly complex requests that increase the burden on public bodies and cost to the taxpayer.
When using AI to help draft an information request, please make sure the final wording has been checked and reflects your actual information needs.
Before you submit a request or secondary correspondence, please check that:
You are only asking for the information you are genuinely looking for.
AI tools sometimes generate broad or excessive wording that goes beyond the information you actually want or need;
The request is clear, concise and focused.
Short, straightforward requests are easier for us to process and usually lead to quicker, more accurate responses;
There are no obvious factual inaccuracies.
AI can misrepresent legislation or misstate what organisations do. Please review the text of your request carefully and don’t assume AI is right. If it has referred to something you don’t understand, check what it is; and
The tone is appropriate.
AI-generated content can sometimes sound abrupt, or otherwise inappropriate. Please check the tone before sending.
Why does this matter?
We are seeing an increase in requests and secondary correspondence that appear to have been drafted by generative AI. These can require additional clarification because of inaccuracies or unnecessary complexity. This creates delays for both requesters and our teams.
Need guidance?
You can find advice on making effective information requests on the Information Commissioner’s Office website
The above advice on Using AI for information requests comes from the Information Commissioner’s Office, the regulator for Data Protection in England, Wales and Northern Ireland.
What happens next
You will receive an acknowledgement of your request and then we will respond within one calendar month, but we can extend this up to three months in complex or high-volume data matters. If we extend, we will inform you within one calendar month of receiving your request.
If you do not wish to use this online form or are unable to, you may make your request verbally or in writing, although we will still require proof of your identity. Our contact details are:
Data Protection Officer, City of Lincoln Council, City Hall, Beaumont Fee, LN1 1DD
Email: dpo@lincoln.gov.uk
Telephone: 01522 881 188
For further information regarding your data rights and data protection