FAQ

I want to opt-in to the service, but I don't currently have a bin. Can I join?

You can join the scheme online or call 01522 873255 and a Customer Services Assistant will order a bin for you, but there is a delivery charge. (Currently £15 for 2019/2020). Please note that we may sometimes make use of previously used bins in order to keep the cost of the service down.

You cannot supply your own bins which have been acquired elsewhere as the bins used need to meet safety standards. Many privately purchased bins will not be of the required quality.