Our rights and responsibilities as your landlord
We have the right to:
- Make decisions about managing your block
- Make decisions about repairing, maintaining and improving your block and its communal areas gain access to your flat in emergencies
- Make you comply with the terms and conditions of your lease
We are responsible for:
- Keeping the structure, exterior and common parts of your block in a fit state of repair (for example, the roof, gutters, drains, window frames and communal entrances and lighting)
- Repairing and maintaining other communal areas (such as drying areas, gardens and parking areas)
- Insuring the building, including your flat and its fixtures, but not the contents (your personal possessions)
- Consulting you about any major work or improvements costing any leaseholder more than £250
- Charging you for ground rent, management costs, repair, maintenance and improvements to your block and its communal areas and other services (service charges)
- Ensuring you pay your service charges
- Consulting you about changes that will affect our service