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Council Tax and Housing

This page was last updated on 25 March 2020

Please be aware that if you call the City of Lincoln Council, you will encounter significant delays in getting through to our team.

Please only contact us by telephone if it is absolutely essential or an emergency.

You can e-mail your enquiry to

  • Please be sure to include your name, address and account number in the message. 
  • If you are calling to report a change in your circumstances, there are a number of electronic forms available for you to do this on the Council’s website.

Housing Benefit and Council Tax Support

If you need to contact the Benefits department please use e-mail.  You can e-mail us at

Please check this page for further updates, guidance and information as it becomes available.