Housing Repairs During Covid-19
Our Housing Repairs Service is currently only carrying out emergency repairs during the COVID-19 pandemic.
- Emergency repairs are classed as any repair that is necessary to avoid danger to the health and safety of residents or serious damage to the structure of a building
- We will also continue to refurbish certain empty properties for those in the greatest need
- Urgent and Routine repairs will be logged for when the normal service resumes.
Emergency work is considered to be:
- Toilet blockage or toilet unable to be flushed. Please note: as a temporary measure all working toilets can be flushed by using a bucket of water
- Serious storm, accident or flood damage to room, due to leak
- Dangerous structures
- Serious electrical faults, total loss of power
- Total loss of water supply
- Major water leak (which is causing a flood)
- Blocked flue to a boiler or open fire
- Overflows and taps continually running
- Smoke alarm constantly sounding
- Where the property cannot be secured (eg: insecure low level window and doors)
- Regaining entry where a tenant is accidentally locked out. However a charge is likely to be made in this instance.
For further information please go to lincoln.gov.uk/council-housing/council-property-repairs/3
Gas Safety Checks in Council Homes
We are required by law to carry out a yearly gas safety check at each of our council homes, this is to check all gas appliances are working properly and don’t pose a risk to tenants.
The government has informed us that we must continue to do these safety checks in line with Government Covid-19 regulations.
If possible please allow us access to your home to carry out this check and respond to any requests from us to book an appointment.