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Complying with the law

Dealing with repairs and hazards

When the council receives a complaint regarding disrepair from a tenant in the private rented sector, it is our duty to inspect the property and highlight any deficiencies that contribute towards the 29 hazards under the Housing Health and Safety Rating System (HHSRS).

The council will work with landlords by giving them information and advice, however, where landlords are not willing to engage, legal notices can and will be used to secure necessary improvements to dwellings in the private rented sector in accordance with the council’s Private Sector Housing Enforcement Policy. Where said notices are not complied with, prosecution may follow.

The various notices that a Housing Standards Enforcement Officer may serve under the Housing Act 2004 include, but are not limited to:

  • Hazard Awareness Notice under section 28
  • Improvement Notice under sections 11 or 12
  • Suspended Improvement Notice under sections 14
  • Prohibition Order under section 20 and 21
  • Suspended Prohibition Order under section 23
  • Emergency Remedial Action under section 40
  • Emergency Prohibition Order under section 43
  • Demolition Order under section 265 (Housing Act 198 as amended by section 46 Housing Act 2004)

Full information can be found in Part 1 of the Housing Act 2004 (p.1 - 54)