Report a repair
Gas leaks
If you suspect you have a gas leak, report it immediately to the Gas Emergency Service
Call: 0800 111 999
Priority or urgent repairs
Report a priority (1 day) or urgent (3 day) repair by phone.
Call: 01522 881 188
Report a repair in your council home
Scheduled repairs
Report a scheduled (100 day) repair) using our online form
After you report your online repair, our Customer Services Team will contact you within 3 working days to book an appointment. We will arrange your appointment for a date that is convenient for you.
Change or cancel your repair appointment
If you no longer need your appointment, or if you’re not going to be home on the date and time of your appointment, please let us know.
Email: customer.services@lincoln.gov.uk
Call: 01522 881 188
If you are changing or cancelling your appointment by email, please give us 3 days’ notice.