How we deal with repairs

Scheduled repairs

For most repairs that are not ‘priority’ or ‘urgent’, we offer a scheduled repairs service.  

Our repairs team works in different areas of the city every 2 to 3 weeks.

When you report a scheduled repair to us, we will arrange for it to be completed when our repairs team are next working in your area.

Most scheduled repairs are completed within 9 weeks or less. A repair may take up to 100 days. 

Download the Calendar of works and scheduled repairs - June 2025 to May 2026

If you are unsure what area your home is in, get in touch with us. 

Email: customer.services@lincoln.gov.uk  

Call: 01522 881 188