How we deal with repairs

Scheduled repairs

For most repairs that are not ‘priority’ or ‘urgent’, we offer a scheduled repairs service.  

Our repairs team works in different areas of the city every 2 to 3 weeks.

When you report a scheduled repair to us, we will arrange for it to be completed when our repairs team are next working in your area.

Most scheduled repairs are completed within 9 weeks or less. A repair may take up to 100 days. 

Download the Calendar of scheduled repairs September 2024 to August 2025 

If you are unsure what area your home is in, get in touch with us. 

Email: customer.services@lincoln.gov.uk  

Call: 01522 881 188