Lincare

LinCare Lifeline Go

For as little £3.85 per week you can receive a Lifeline pendant GO. The Lifeline GO pendant enables you to take your pendant anywhere with you. As the GPS signal within the pendant allows the LinCare Control Centre to locate you wherever you are.

With a single press of the button on the pendant you will be connected to LinCare Control Centre  where an experienced operator will assist in finding out the problem, reassure you and arrange what you need to help you as quickly as possible.

In an emergency situation LinCare Control Centre operators can call a nominated contact i.e. family member, friend or neighbour and/or where appropriate the emergency services.

Where there is another person in the property the operator may advise this person to call for an ambulance, this is to help the ambulance service to ascertain first-hand the details of the incident, pass on first aid advice and correctly prioritise the call.

For alarm calls where the operator receives ‘no response’ they will follow up the call to ascertain the clients’ well being, by using the nominated contacts. All alarm calls received cannot be closed until the safety of the client is confirmed.

The LinCare Control Centre can also accept non-emergency calls, for example, when testing the alarm unit, advising about an absence, changing details etc. We can do all of this for the client whilst they are on the line.

We will always try to accommodate the wishes of the client, but from time to time where health and safety is compromised or mental capacity is affected the operator will carry out the best course of action available, while still informing the client of the actions taken.

To use this service you will need at least two local contacts who we can call on to offer assistance or you can sign up to the Wellbeing Lincs Response Service for £2.50 per week.

To find out more about the Wellbeing Lincs Response Service individually click on the link on the menu at the top of the page.

If you would like more information about LinCare’s Lifeline GO you can call 0300 303 4430 or email LinCare@lincoln.gov.uk.