Privacy notices for services

Housing solutions privacy notice

Data Controllers

Lincshomefinder is a partnership of City of Lincoln Council and North Kesteven District Council. The Partners are joint controllers of the personal data you provide.

What we use your personal data for

We are processing your personal data for the purposes of considering and administrating your application for housing.

Our lawful basis for processing your personal data

We must have a legal basis to process your personal data. Where we use personal data for the purposes of your application for housing the sections of the law that apply are:

UK GDPR Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the council.

For sensitive special category data (for example information about health conditions.

UK GDPR Article 9(2)(i) – processing is necessary for reasons of substantial public interest, on the basis of UK law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide suitable and specific measures to safeguard the fundamental rights and interests of the data subject.

Our statutory functions being set out in Part 6 & 7 of the Housing Act 1996, as amended by the Homeless Act 2012, Localism Act 2011 and the Homeless Reduction Act 2017.

Where any personal data requested, is not necessary for this purpose, you will be given an option to provide the information in your application and whether you choose to provide this or not will have no effect on your application..

Who might we share your personal data with?

 These third parties may include, but are not limited to, where necessary passing your information and receiving information about you and your family with the agencies/services listed below:

  • Other sections of either City of Lincoln Council or North Kesteven District Council and other Local Authorities
  • Housing Associations/Providers where applicable for example L&H Homes, Platform, ONGO
  • Landlords
  • Support Agencies/Charities for example YMCA, Framework, We are with you
  • Credit agencies
  • General Practitioner’s (GPs) 
  • Department of work and pensions
  • Police
  • Health/Mental Health authorities
  • Nominated third party – with your consent

This may include the sharing of your personal information which is sensitive for example regarding you or your family's health, although only where you have consented, or it is necessary to perform our statutory functions stated above. Where you provide information about your family 
we assume you have done so with their consent.

We are also under a duty to protect the public funds we administer and we may use the information you have provided for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information and contact details, see:

How long we will retain your personal data for?

Data will be held for 6 years from the end of the tenancy agreement or any unsuccessful application.

What are my rights in relation to my personal data

You have the right to request access to your information, to request that it be rectified if incorrect, to object to or restrict its processing and to its erasure in certain circumstances.Your housing application is decided upon using a banding system. For further information as to how this works see our:

Allocations Policy

Who can I complain to about how my personal data is used?

If you want to know more about your rights relating to the personal data we hold about you or you have a complaint regarding the way we have handled your personal data please contact our Data Protection Officer, City of Lincoln Council, City Hall, Beaumont Fee, LN1 1DD ( if you have expressed a wish to live in Lincoln.

If you have expressed a wish to live in North Kesteven please contact (

If you however you remain unhappy, then you have a right to complain to the Information Commissioner at: - Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113

Reviewed 16/03/2023.

Contact our Data Protection Officer

Address: Data Protection Officer
City Hall
Beaumont Fee

Contact the Information Commissioner

If you are unhappy about our decision and remain unhappy, then you have a right to complain to the Information Commissioner.

Address: Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113

North Kesteven District Council

Address: District Council Offices
Kesteven Street
NG34 7EF

Telephone: 01529 414155